Imperial Mobile

Imperial Mobile is a mobile app enabling students to access College information and services anytime, anywhere.

Services available with Imperial Mobile

When you first open Imperial Mobile use your College username and password to access the student/staff profile, guests can register with an email address.

Users will be able to:

  • Access your course timetable*
  • Preview your College emails
  • Explore the A-Z guide of College services and facilities
  • Search campus maps
  • Search the Library catalogue and view account information
  • View PC availability
  • Get the latest College and Union news and find out what’s on
  • Get live travel information
  • Report a defect in your hall
  • Log an issue with ICT
  • And much more

*Departments who use Celcat timetabling software only.  (Find out more about timetabling.)

Showcase area

Supported devices

iOS version

iPad, iPhone and iPod Touch, OS 9.0 and higher.

NB: Some functions and features require device specific technologies, such as Bluetooth and GPS that must be present and enabled.

Android version

The following (Google supported) versions of the Android operating system are directly supported:
  • KitKat (versions 4.4 – 4.4.4)
  • Lollipop (versions 5.0 – 5.1.1)
  • Marshmallow (versions 6.0 – 6.0.1)
  • Nougat (versions 7.0 – 7.1.2)
And devices (hardware) that support Open GL version 2.0
NB: Some functions and features require device specific technologies, such as Bluetooth and GPS that must be present and enabled.

Windows Version

Web version

Any mobile device with a browser.

Installing Imperial Mobile

When launching the app for the first time, please be connected to Wi-Fi as it downloads the campus maps and other information.

When you first open Imperial Mobile, you have to register with an email address and password. (If using a non-College email select Guest profile.)

To see your student/staff personal profile use your College email address when you log in. (New students will receive their College email account once their place is confirmed by the college to UCAS.)

Frequently asked questions

How do I install Imperial Mobile?

iPhone, iPad and iPod Touch: Imperial Mobile is available for free from the iTunes App Store.

Android: Imperial Mobile is available for free from Google Play.

All other devices: Go to Imperial Mobile online.

When launching the app for the first time, please be connected to Wi-Fi as it downloads the campus maps and other information. You will be asked to share your current location - click OK. Once you have read and accepted the Terms of Use, you will need to provide some personal details

  • your first name
  • your last name
  • your Imperial email address and password


What devices are supported?

iOS version

iPad, iPhone and iPod Touch, OS 9.0 and higher.

NB: Some functions and features require device specific technologies, such as Bluetooth and GPS that must be present and enabled.

Android version
The following (Google supported) versions of the Android operating system are directly supported:
  • KitKat (versions 4.4 – 4.4.4)
  • Lollipop (versions 5.0 – 5.1.1)
  • Marshmallow (versions 6.0 – 6.0.1)
  • Nougat (versions 7.0 – 7.1.2)
And devices (hardware) that support Open GL version 2.0
 
NB: Some functions and features require device specific technologies, such as Bluetooth and GPS that must be present and enabled.
Windows Version
Web version

Any mobile device with a browser.

What is available within the app?

This information is only available to staff and students at Imperial - you will be asked to enter your College username and password to look at these details:
  • Email preview - get a preview of your College emails
  • Timetable - view your class timetable
  • Library account - view your library account information
  • ASK ICT - log IT issues with the service desk
  • Report halls defects - log a problem in your student hall room
  • Mentimeter - Class room voting
  • People search - find students and staff in the directory - call or email them directly, or add them straight to your address book.
  • Department PC Availability - View current PC availability in your department
  • Blackboard Lite - Access your virtual learning environment
  • Your pay - access your work payslip

Imperial Mobile contains the following information available to all:

  • A-Z Guide - a guide to College and Union services including campus facilities, catering outlets, sport, music, library, accommodation, careers, IT, welfare and useful contacts
  • Locations - search the South Kensington campus map for buildings, catering outlets, accommodation, shops and cashpoints
  • News - get the latest news from both the College and Union
  • Events - see what's on across Imperial's campuses
  • Social media - follow the College on Twitter and read the latest student blogs
  • Library search  - find books or articles
  • PC availability - view current PC availability in the Central Library clusters
  • Emergency contacts - Get emergency contact details for on and off Campus
  • Transport - Live travel information to get you to and from Campus
  • IC Radio - Listen to College radio as a break to your working day
  • New students - Get prepared for College with pre-arrival essentials and Welcome Week information 

What help and support is available?

Although Imperial Mobile is available to all, we can only offer help and support to College staff and students. If you require help please contact us via the Service Desk or email the Imperial Mobile team.

What happens if I change my Imperial network password?

The first time you view password protected areas within Imperial Mobile following a change of password, the application will request that you log in again.

How do I connect my device to Imperial’s wifi network?

Please follow the instructions on how to access the Imperial College wireless (WiFi) network.

How do I report an error with the content within Imperial Mobile?

Please email the Imperial Mobile team with details of the incorrect content. Please provide as much detail as you can. You can also provide feedback within the app.

How do I provide feedback about Imperial Mobile?

We'd love to have your feedback about Imperial Mobile. Use the in app feedback function or email your thoughts and suggestions to the Imperial Mobile team

If you like Imperial Mobile, don't forget to rate it in the App Store.

Got an idea for another Imperial app? Email the Imperial Mobile team.

Help and support

Although Imperial Mobile is available to all, we can only offer help and support to College staff and students. If you require help, please contact us via the Service Desk, email the Imperial Mobile team or leave feedback via the app.